Role purpose
Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox.
We are looking for a new Retail Assistant in our Henley store. This role is all about passionately helping customers find what's right for them and feel fantastic about their choices, whether it's a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.
Some of the hats you'll be wearing
| Stylist | Sales whizz | Communicator | Listener | Team player | Cheerleader | Helper | Personal shopper
Important skills & attributes
| Stylish | Professional | Punctual | Considerate | Positive | Energetic | Emotionally intelligent | Motivated | Proactive | Agile
It's your job to add value by:
Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
Helping every customer find what is is they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.
Benefits
31 days’ annual leave (including bank holidays) to support your work-life balance
40% employee discount from day one
Generous ‘Work Wardrobe’ allowance to spend on our collection each year
24/7 wellbeing assistance through our Employee Assistance Programme
Discretionary company performance bonus scheme
Enhanced family leave packages to support your leave and transition back into work
Special length-of-service rewards to celebrate your journey with the brand.
Menopause support to champion your health and wellbeing.
We're committed to a diverse, equitable and inclusive culture where everyone at Busby & Fox feels respected and empowered to do their best work. If there is anything we can do to make our recruitment process more accessible for you, please don't hesitate to let us know.